Terms and Conditions

PROVISION OF TOURIST SERVICES
AGREEMENT

RA, gr. Yerevan                                                                                                                                                                                                             xxx, 2023.

Limited Liability Company "Unique Tourer" (UAH: 00506876), represented by director M. Aslanyan, acting on the basis of the company's charter (hereinafter also referred to as Agent), on the one hand, and citizen of the Republic of Armenia XXX (person: AR xxxx, issued by xxx, xx xx xxxxx, born xx.xx.


SUBJECT OF THE AGREEMENT
⦁ Under the agreement, the Agent undertakes, on behalf of the Client and at the expense of the Client, to organize the provision of tourist services (hereinafter also referred to as the Services) specified in clause 1.2 of this Agreement, and the Client undertakes to pay for the Services.
⦁    Services are considered:
⦁    Provision of housing
⦁    Individual and/or group transportation
⦁    Sale of air tickets
⦁    The parties acknowledge that the relations arising on the basis of the Agreement are indirect relations and the Agent is not considered a direct provider of the Services.
⦁ Under the agreement, the Agent acts on behalf of the Client and/or at the expense of the Client in legal relations with other persons.
⦁    Based on the contract, rights and obligations arise directly from the Client as a result of actions carried out on behalf of the Client and at his expense for the purpose of organizing Travel Services.
⦁    In the case of an agency agreement, the Client may choose the services specified in clause 1.2 of the Agreement separately.
⦁ 1.2 agreements. Legal relations related to the provision of the “Ticket Sales” service are regulated exclusively by the air ticket, conditions of carriage and international conventions.
⦁    If the sale of an air ticket, as defined in the Agreement, is included in the Service, then the air ticket is considered an integral part of this Agreement.

 

RIGHTS AND OBLIGATIONS OF THE PARTIES
⦁    The agent has the right:
⦁    Involve third parties at your discretion to fulfill contractual obligations.
⦁    Select a supplier directly on behalf of the Client and/or at his expense.
⦁    Require the Client to provide necessary and reliable documents and information regarding the provision of Services.
⦁    In case of failure to provide the necessary and reliable documents and information provided for in clause 2.1.3 of this Agreement and/or unreliable and/or incomplete provision, fail to fulfill its obligations arising from the Agreement.
⦁    Give the client mandatory instructions.
⦁    In exchange for the ordered Services, require the Customer to transfer the cost of the Services in the manner and within the terms specified in the Agreement.
⦁ Terminate this Agreement at any time by notifying the Client in writing at least 10 (ten) days in advance.
⦁    The agent is obliged:
⦁    Organize activities related to the provision of Services based on the information provided by the Customer.
⦁    Provide the Customer with all necessary information and conditions regarding the provision of Services.
⦁    The client has the right:
⦁    Require the Agent to properly fulfill the obligations specified in the Agreement.
⦁    Require the Agent to provide information about the conditions, procedure and conditions for the provision of Services.
⦁    The customer is obliged:
⦁    Fulfill obligations properly, in compliance with the requirements established by the Agreement and the legislation of the Republic of Armenia.
⦁    Respect the traditions, customs, and religious beliefs of the country (place) of arrival.
⦁ Do not disturb public order, comply with fire safety rules and comply with the requirements of the legislation in force in the country of arrival.
⦁    Pay for the Services on time and in the manner prescribed by the Agreement.

 

VOUCHER
⦁    If the Service includes the service of assigning a place of stay, provided for in clause 1.2.1 of the Agreement, then for each such service the Customer is provided with a voucher, which must contain information about the Service Provider, including location, type of place of stay, procedure, frequency of provision of catering and maintenance services, conditions,
⦁    The Voucher must be presented to the Service Provider.
⦁    The voucher is an integral part of this agreement.

INFORMATION ABOUT SERVICES
⦁ Service provision period: XX.XX.XXXX – XX.XX.XXXX inclusive.
⦁    Individual and/or group transportation is provided.
Hotel accommodation HOTEL - All inclusive,
Air tickets: round trip air tickets.
The package is for person X:
1. XXXX XXXXX first name last name

Group meeting, travel

 

TERMS OF PAYMENT
⦁    immediately after confirmation of the booking of services, the Client is obliged to transfer 50 (fifty) percent of the cost of the Services from the price specified in the Agreement to the Agent’s bank account. The remaining 50 (fifty) percent of the cost of services is transferred to the Agent no later than 20 (twenty) calendar days before the Customer’s departure date.
⦁    If the period between the booking of the Services and the day of departure is less than 22 (twenty-two) calendar days, then the entire amount of the booking of the Services, 100 (One Hundred) percent, is transferred to the Agent’s account immediately after confirmation of the booking of the Services.
⦁    During the execution of this agreement, all payments between the Parties are made in Armenian drams.
⦁ The cost of the service is AMD, equivalent to XXX dollars.
⦁    The Agent may unilaterally change the value specified in clause 5.4 in the following cases:
⦁ changes in transport costs,
⦁ Changes in customs fees and duties
⦁ change in exchange rate.

 

CANCELLATION OF SERVICE BOOKINGS
⦁    In case of cancellation of a confirmed booking of services no later than 31 (thirty-one) calendar days before departure, the Agent returns to the Client the full cost of the Services provided within 3 (three) business days. If the confirmed booking of the Services also includes the service of selling air tickets, in case of cancellation 31 (thirty-one) calendar days before departure, the Agent is obliged to return to the Client the cost of the canceled Services within 3 (three) business days, excluding the penalty for cancellation of air ticket sales in the amount of 40,000 (forty thousand) Armenian drams. The remaining amount of the air ticket, hotel and passenger transportation is issued as a deposit for a period of 18 (eighteen) months.
⦁    In case of cancellation of a confirmed booking less than 21-31 calendar days before departure, the Agent does not refund 30% of the cost of services. The remaining amount of the air ticket, hotel and passenger transportation is issued as a deposit for a period of 18 (eighteen) months. In case of cancellation of a confirmed reservation less than 11-21 calendar days before departure, the Agent does not refund 50% of the cost of the Services. The remaining amount of the air ticket, hotel and passenger transportation is issued as a deposit for a period of 18 (eighteen) months.
⦁    In case of cancellation of a confirmed reservation less than 11 (eleven) calendar days before departure, the Agent does not refund 100% of the cost of services, the cost of the visa is not refunded.
⦁    In case of refusal of the Services under any circumstances, the Agent has the right to demand compensation from the Client for direct or indirect expenses incurred by him.

Services confirmed during early booking cannot be cancelled. In case of cancellation of confirmed services during an early booking, the full amount of the reservation will be subject to payment, and if paid, it will not be refunded.

Changes cannot be made to services confirmed by early booking. Any such change shall be considered a new booking and shall be subject to the relevant contractual provisions.

 

RESPONSIBILITY OF THE PARTIES
⦁    The Agent is not responsible for adverse consequences resulting from incorrect and/or incomplete provision of documents and information provided by the Client.
⦁    Responsibility for non-fulfillment and/or improper fulfillment of obligations assumed under the contract is the direct responsibility of the Service Provider.
⦁    In case of fulfillment of the obligation to transfer payments to the Agent for booking services by transferring points, the Client shall pay a penalty at the request of the Agent in the amount of 0.15 (zero point fifteen) percent of the amount to be paid. transferred for each day the points are transferred.
⦁    For any violation by the Client of the order and terms of payment presented in Article 5 of the Agreement, the Agent has the right to terminate this Agreement, taking into account the rules specified in Article 6 of this Agreement.
⦁    The Agent is not liable in all cases where non-fulfillment or improper fulfillment of obligations assumed under the Agreement is the result of non-fulfillment and/or incomplete fulfillment and/or untimely fulfillment of his duties by the Client.
⦁    The Agent is not responsible for non-fulfillment and/or improper fulfillment of obligations assumed under the Agreement if this occurred as a result of actions and/or discretionary powers of government administration and/or competent authority, as well as decisions made (written and/or oral) and as a result of judicial acts.
⦁    Agent is not responsible for consequences caused by incorrect or incomplete documents and/or information provided by the Client, or non-delivery of documents to be provided.
⦁    The parties are responsible for failure to fulfill their obligations under the Agreement or their improper fulfillment in the manner established by the legislation of the Republic of Armenia and the Agreement.

 

CONFIDENTIALITY
⦁     The Parties undertake not to publish such vague and unreliable information about the procedure defined by this Agreement, which may harm the reputation of the Parties and lead to the formation of an unreliable opinion about the activities of the Parties and the services provided. third parties.

EFFECT OF FORCE MAJEURE CIRCUMSTANCES (FORM MAJEURE CIRCUMSTANCES)
⦁    The parties are not liable for non-fulfillment or improper fulfillment of obligations under the contract if this was a consequence of force majeure circumstances, such as: natural disasters, fires, floods, hurricanes, earthquakes, military actions, terrorist acts, civil unrest, strikes, government or regulatory or individual legal acts of local governments, as well as other emergency and unavoidable circumstances that make it impossible to fulfill the obligations assumed by the Agreement and not specified in this paragraph, which the Parties cannot control. (hereinafter: Force Majeure) and the Company/Parties do not bear the risk of such circumstances occurring. The parties have the right to refer to the grounds for exemption from liability defined in this paragraph only if there is a direct cause-and-effect relationship between the failure to fulfill the obligation assumed under the Agreement and force majeure circumstances.
⦁    In the event of force majeure circumstances, the Parties are obliged to immediately notify each other in writing of the occurrence and elimination of these circumstances, but no later than within 24 hours after their elimination.
⦁    If, due to the presence of Force Majeure, a Party has to incur disproportionate expenses to achieve the expected result at the time of conclusion of the Agreement, then such Party has the right to unilaterally terminate the Agreement from the beginning of its validity. Force majeure by immediately notifying the other Party in writing from the expected date of termination of the Agreement.

 

OTHER CONDITIONS
⦁    All changes and additions to the agreement must be made in writing by drawing up a document signed by authorized representatives of the Parties.
⦁    The parties may terminate this Agreement by mutual agreement. Termination of the contract does not relieve the Parties from fulfilling their obligations up to this point.
⦁    Disputes arising in connection with this agreement are resolved through negotiations. Disputes arising in connection with legal relations arising on the basis of this Agreement shall be resolved in the manner established by the legislation of the Republic of Armenia.
⦁    From the moment the Agreement comes into force, all previously reached agreements between the Parties on the subject of the Agreement in written, oral form or through any means of communication are declared invalid;
⦁    This Agreement is drawn up in Armenian, on 6 pages, signed in two copies having equal legal force. Each Party is provided with one copy.
⦁    All written notices made under this agreement are acceptable to the Parties if they are sent to the addresses of the Parties specified in Chapter 11 of this agreement, by mail or personal delivery.
⦁    In the event of a change in the terms of action specified in Chapter 11 of this agreement, the Parties notify each other about this within three days after making the corresponding change or immediately if the change concerns the terms of action of the bank and email address.
⦁    When executing the agreement, the Parties are guided by the current legislation of the Republic of Armenia.

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